Issue Resolved | 07/29 01:28am Central - Zoom confirms that the issue is now resolved.
Issue Resolved, Vendor Monitoring | 07/28 08:03pm Central - Zoom reports that the issue has been resolved and they are monitoring their infrastructure to validate the fix.
Vendor Investigating | 07/28 10:19am Central - Zoom continues to investigate the root cause for the MFA delivery failure over text message and now suggests choosing to receive the MFA code via phone call as a temporary workaround. The Atelic Technology Services Department has not been able to validate this report but we are monitoring further updates from Zoom.
Vendor Investigating | 07/27 01:35pm Central - Zoom continues to investigate the root cause for the MFA delivery failure over text message and now suggests choosing to receive the MFA code via phone call as a temporary workaround. The Atelic Technology Services Department has not been able to validate this report but we are monitoring further updates from Zoom.
Vendor Investigating | 07/27 12:35pm Central - Zoom continues to investigate the root cause for the MFA delivery failure over text message. The Atelic Technology Services Department has not been able to validate this report but we are monitoring further updates from Zoom.
Vendor Investigating | 07/27 08:30am Central - Zoom continues to investigate the root cause for the MFA delivery failure over text message. The Atelic Technology Services Department has not been able to validate this report but we are monitoring further updates from Zoom.
Report Received | 07/27 04:27am Central - We are investigating a potential issue that might affect the uptime of one our of services. Zoom has reported a service outage with receiving Multi Factor Authentication codes via text messages. The Atelic Technology Services Department has not been able to validate this report but we are monitoring further updates from Zoom. MFA code delivery via 1Password as fully functional at this time, and therefore minimal or no disruption should be noticed at this time.
Last updated: July 29, 2024 at 3:20 PM UTC