FortiGate Cloud outage

Resolved | 03:08pm Central - The Technology Services Department has completed the investigation at this time and confirmed that this was a brief outage with FortiGate Cloud.

Monitoring | 12:55pm Central - Prior to starting our investigation, all FortiGate appliances report that connectivity to FortiGate Cloud has been restored at this time. The Technology Services Department will monitor the connection, and will conduct a complete investigation of the outage within twelve hours.

Report Received | 12:54pm Central - We are investigating a potential issue that might affect the uptime of one our of services. Automated monitoring from all FortiGate appliances have reported a loss in connectivity to FortiGate Cloud. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. This only is affecting management access to the FortiGate appliance internally within the Technology Services Department, and therefore no end user disruption is expected. As an alternative to accessing a FortiGate appliance via FortiGate cloud, administrators can access all FortiGate appliances via the SSL VPN tunnel.

Monitoring | 11:57am Central - Prior to starting our investigation, all FortiGate appliances report that connectivity to FortiGate Cloud has been restored at this time. The Technology Services Department will monitor the connection, and will conduct a complete investigation of the outage within twelve hours.

Report Received | 11:56am Central - We are investigating a potential issue that might affect the uptime of one our of services. Automated monitoring from all FortiGate appliances have reported a loss in connectivity to FortiGate Cloud. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. This only is affecting management access to the FortiGate appliance internally within the Technology Services Department, and therefore no end user disruption is expected. As an alternative to accessing a FortiGate appliance via FortiGate cloud, administrators can access all FortiGate appliances via the SSL VPN tunnel.