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Backup internet outage

August 4, 2024 at 11:02 PM UTC

Moore

Resolved after 2m August 4, 2024 at 11:04 PM UTC

Resolved | 08/05 11:39am Central - The Technology Services Department can confirm that the backup internet connection has been stable and fully functional.

Monitoring | 08/04 06:04pm Central - Prior to starting our investigation, the FortiGate appliance at the Moore House in Aspen reports that the Starlink internet connection is back online at this time. The Technology Services Department will monitor the connection over the next hour.

Report Received | 08/04 06:02pm Central - We are investigating a potential issue that might affect the uptime of one our of services. The FortiGate appliance at the Moore House in Aspen reports that the Starlink internet connection is offline at this time. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. As the Starlink connection provides backup internet connectivity to the property, no disruption of services is expected.

Last updated: August 5, 2024 at 5:23 PM UTC