Resolved | 11:16am Central - The Technology Services Department can confirm that the backup internet connection has been stable and fully functional. After further investigation, a standard software update from Comcast Xfinity caused the gateway to restart.
Monitoring | 05:07am Central - Prior to starting our investigation, the FortiGate appliance at 65E in Chicago reports that the Comcast Xfinity internet connection is back online at this time. The Technology Services Department will monitor the connection over the next hour.
Report Received | 04:59am Central - We are investigating a potential issue that might affect the uptime of one our of services. The FortiGate appliance at 65E in Chicago reports that the Comcast Xfinity internet connection is offline at this time. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. As the Comcast Xfinity connection provides backup internet connectivity to the property, no disruption of services is expected.
Last updated: August 6, 2024 at 4:16 PM UTC