Switch port disconnected

Issue Resolved, Maintenance Needed | 08/12 11:52am Central - Per Cisco Meraki support, no hardware problems or switch misconfiguration have been detected, and further device troubleshooting is necessary. The Technology Services Department will work with an on site technician in the future in efforts to remediate this issue.

Issue Resolved, Vendor Investigating | 08/09 06:44pm Central - The Technology Services Department continues to work with the vendor to determine the root cause of this issue. Additional troubleshooting and diagnostic steps have been requested by the Technology Services Department as no on site technician is available.

Issue Resolved, Vendor Investigating | 08/09 05:06pm Central - The Technology Services Department continues to work with the vendor to determine the root cause of this issue. The vendor has completed their preliminary investigation and suggested testing with another available port on the switch.

Issue Resolved, Vendor Investigating | 08/09 02:00pm Central - The Technology Services Department has initiated contact with the vendor and are now waiting for a response.

Resolved | 08/09 01:55pm Central - The Technology Services Department can confirm that the Apple TV connection has been stable and fully functional. Further investigation with the vendor will be initiated shortly.

Monitoring | 08/09 04:05am Central - Prior to starting our investigation, the Fish Room Apple TV at 65E in Chicago reports that the connection is back online at this time. The Technology Services Department will continue to monitor the connection closely.

Report Received | 08/09 04:00am Central - We are investigating a potential issue that might affect the uptime of one our of services. The Fish Room Apple TV at 65E in Chicago has gone offline. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. At this time it is unknown if any disruption of services will be noticed at the property.