Collections, Box AI, and Box Notes unavailable

Issue Resolved | 10:07pm Central - Box reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Issue Resolved, Vendor Monitoring | 09:52pm Central - Box reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.

Vendor Implementing Fix | 09:47pm Central - Box has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.

Report Received | 09:41pm Central - We are investigating a potential issue that might affect the uptime of one our of services. Box reports that access to collections, Box AI, and Box Notes is currently unavailable through the Box web app. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption is expected for this issue.