Cannot upload or download files

Issue Resolved | 06:37am Central - Box reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Issue Resolved, Vendor Monitoring | 05:47am Central - Box reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.

Vendor Investigating | 05:22am Central - Box continues to investigate the issue. Box reports that Box reports that users are currently unable to upload or download files within Box on the Web and Box Drive. Users who are able to upload or download files currently will experience performance degradation. Box Sign and Box Notes may also be unavailable currently. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.

Vendor Investigating | 04:41am Central - Box continues to investigate the issue. Box reports that Box reports that users are currently unable to upload or download files within Box on the Web and Box Drive. Users who are able to upload or download files currently will experience performance degradation. Upon further investigation, this incident is now also affecting Box Sign and Box Notes. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.

Report Received | 04:27am Central - We are investigating a potential issue that might affect the uptime of one our of services. Box reports that users are currently unable to upload or download files within Box on the Web and Box Drive. Users who are able to upload or download files currently will experience performance degradation. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Box. End user disruption may occur for this issue.