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Box Drive degraded performance

September 6, 2024 at 3:11 PM UTC

Box

Resolved after 5h 28m September 6, 2024 at 8:39 PM UTC

Issue Resolved | 03:39pm Central - Box reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Vendor Implementing Fix | 02:55pm Central - Box has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.

Vendor Investigating | 01:48pm Central - Box continues to investigate the issue. Box reports that Box Drive users may experience significant delays when syncing content to and from Box web. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.

Vendor Investigating | 11:52am Central - Box continues to investigate the issue. Box reports that Box Drive users may experience significant delays when syncing content to and from Box web. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.

Report Received | 10:11am Central - We are investigating a potential issue that might affect the uptime of one our of services. Box reports that Box Drive users may experience significant delays when syncing content to and from Box web. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Box. End user disruption may occur for this issue.

Last updated: September 30, 2024 at 11:37 PM UTC