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Management portal availability

September 20, 2024 at 4:30 PM UTC

Meraki

Resolved after 9h 30m September 21, 2024 at 2:00 AM UTC

Issue Resolved | 09/24 01:00pm Central - Cisco Meraki reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Issue Resolved, Vendor Monitoring | 09/20 09:00pm Central - Cisco Meraki reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Cisco Meraki. No end user disruption is expected at this time, however staff within the Technology Services Department may not be able to administer all Cisco Meraki equipment at this time.

Vendor Implementing Fix | 09/20 05:03pm Central - Cisco Meraki has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Cisco Meraki. No end user disruption is expected at this time, however staff within the Technology Services Department may not be able to administer all Cisco Meraki equipment at this time.

Vendor Implementing Fix | 09/20 04:00pm Central - Cisco Meraki has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Cisco Meraki. No end user disruption is expected at this time, however staff within the Technology Services Department may not be able to administer all Cisco Meraki equipment at this time.

Vendor Implementing Fix | 09/20 03:00pm Central - Cisco Meraki has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Cisco Meraki. No end user disruption is expected at this time, however staff within the Technology Services Department may not be able to administer all Cisco Meraki equipment at this time.

Vendor Investigating | 09/20 02:00pm Central - Cisco Meraki continues to investigate the issue. Cisco Meraki reports that the management portal is experiencing intermittent availability issues and that administrators may incorrectly receive notifications of devices offline. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Cisco Meraki. No end user disruption is expected at this time, however staff within the Technology Services Department may not be able to administer all Cisco Meraki equipment at this time.

Report Received | 09/20 11:30am Central - We are investigating a potential issue that might affect the uptime of one our of services. Cisco Meraki reports that the management portal is experiencing intermittent availability issues. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Cisco Meraki. No end user disruption is expected at this time, however staff within the Technology Services Department may not be able to administer all Cisco Meraki equipment at this time.

Last updated: September 25, 2024 at 3:48 PM UTC