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Azure virtual machine disconnection

October 4, 2024 at 3:24 AM UTC

65E

Resolved after 35m of downtime October 4, 2024 at 3:59 AM UTC

Issue Resolved | 10/04 07:59pm Central - The Technology Services Department reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. We have confirmed that connectivity has been restored on our FortiGate management dashboards.

Issue Resolved, Department Monitoring | 10/03 11:59pm Central - Prior to starting our investigation, the FortiGate appliance at 65E reports that the Microsoft Azure IPsec VPN tunnel has been restored at this time. We are sorry for any inconvenience this may have cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information.

Report Received | 10/03 11:58pm Central - We are investigating a potential issue that might affect the uptime of one our of services. The FortiGate appliance at 65E reports that the Microsoft Azure IPsec VPN tunnel is offline at this time. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. Disruption of services may occur for this issue.

Issue Resolved, Department Monitoring | 10/03 11:25pm Central - Prior to starting our investigation, the FortiGate appliance at 65E reports that the Microsoft Azure IPsec VPN tunnel has been restored at this time. We are sorry for any inconvenience this may have cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information.

Report Received | 10/03 11:24pm Central - We are investigating a potential issue that might affect the uptime of one our of services. The FortiGate appliance at 65E reports that the Microsoft Azure IPsec VPN tunnel is offline at this time. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. Disruption of services may occur for this issue.

Last updated: October 5, 2024 at 1:00 AM UTC