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October 9, 2024 at 8:26 PM UTC

Meraki

Resolved after 4h 3m October 10, 2024 at 12:29 AM UTC

Issue Resolved | 10:29pm Central - Cisco Mearki reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Issue Resolved, Vendor Monitoring | 07:43pm Central - Cisco Mearki reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Cisco Meraki. No end user disruption is expected at this time, however the Technology Services Department will be unable to administer all Cisco Meraki devices during this outage.

Vendor Implementing Fix | 06:43am Central - Cisco Mearki has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Cisco Meraki. No end user disruption is expected at this time, however the Technology Services Department will be unable to administer all Cisco Meraki devices during this outage.

Report Received | 06:26pm Central - We are investigating a potential issue that might affect the uptime of one our of services. Cisco Mearki reports that administrators are unable to access the management dashboard. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Cisco Meraki. No end user disruption is expected at this time, however the Technology Services Department will be unable to administer all Cisco Meraki devices during this outage.

Last updated: October 10, 2024 at 4:37 PM UTC