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Primary internet connection outage

October 20, 2024 at 2:12 PM UTC

180E

Resolved after 5m October 20, 2024 at 2:17 PM UTC

Issue Resolved | 10:58am Central - The Technology Services Department reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. After completing our final investigation, the AT&T Business internet connection experienced a service outage with a total outage of five minutes. We have confirmed that connectivity has been restored on our FortiGate management dashboards.

Issue Resolved, Department Monitoring | 12:17am Central - Prior to starting our investigation, the FortiGate appliance at 65E reports that the AT&T Business internet connection has been restored at this time. We are sorry for any inconvenience this may have cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information.

Report Received | 12:12am Central - We are investigating a potential issue that might affect the uptime of one our of services. The FortiGate appliance at 65E reports that the AT&T Business internet connection is offline at this time. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. No end user disruption of services is expected due to Comcast Xfinity configured as the secondary internet connection at the property.

Last updated: October 21, 2024 at 4:33 PM UTC