Primary internet connection outage

Issue Resolved | 08:55am Central - The Technology Services Department reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. After completing our final investigation, the Comcast Xfinity internet connection experienced a modem update causing the modem to restart with a total outage of two minutes. We have confirmed that connectivity has been restored on our FortiGate management dashboards.

Issue Resolved, Department Monitoring | 06:06am Central - Prior to starting our investigation, the FortiGate appliance at 30N reports that the AT&T Business internet connection has been restored at this time. We are sorry for any inconvenience this may have cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information.

Report Received | 06:04am Central - We are investigating a potential issue that might affect the uptime of one our of services. The FortiGate appliance at Tiehack reports that the Comcast Xfinity internet connection is offline at this time. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. Although Comcast Xfinity provides primary internet connectivity to the property, end user disruption of services is not expected due to the secondary Starlink internet connection at the property.