Issue Resolved | 07:31pm Central - Statuscake reports that the issue is now resolved, and multiple devices have been able to connect to the Shopify store once again. Further, DNS propagation appears healthy at this time. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.
Implementing Fix | 07:29pm Central - The Technology Services Department has identified the root cause of the issue and is in process of implementing a fix with support from the website hosting vendor. The Atelic Technology Services Department has been able to validate this report. End user disruption is expected for this issue.
Investigating | 07:01pm Central - The Technology Services Department continues to investigate the issue affecting the online store. The Atelic Technology Services Department has been able to validate this report and are continuing to investigate. End user disruption is expected for this issue.
Report Received | 06:08pm Central - We are investigating a potential issue that might affect the uptime of one our of services. Statuscake reports that the online store is current down. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Statuscake. End user disruption may occur for this issue.
Last updated: November 12, 2024 at 3:22 AM UTC