← Go back to Atelic TSD Status

Box performance issue

November 14, 2024 at 4:47 PM UTC

Box

Resolved after 1h 46m November 14, 2024 at 6:33 PM UTC

Issue Resolved | 12:33pm Central - Box reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Issue Resolved, Vendor Monitoring | 11:47am Central - Box reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.

Vendor Implementing Fix | 11:44am Central - Box has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.

Report Received | 10:47am Central - We are investigating a potential issue that might affect the uptime of one our of services. Box reports that shared links normally not requiring authentication are now directing users to a log in screen. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Box. End user disruption may occur for this issue.

Last updated: November 18, 2024 at 4:32 PM UTC