FortiGate Cloud outage

Issue Resolved | 12:36pm Central - The Technology Services Department reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Issue Resolved, Department Monitoring | 11:46am Central - Prior to the Technology Services Department starting the investigation, all FortiGate appliances report the connection to FortiGate Cloud has been restored. The Atelic Technology Services Department has been able to validate this report and are continuing to investigate the root cause. End user disruption is not expected for this issue.

Report Received | 11:41am Central - We are investigating a potential issue that might affect the uptime of one our of services. Automated monitoring on all FortiGate appliances report that connectivity to FortiGate Cloud has been lost. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from the FortiGate appliances. No end user disruption is expected at this time, however Technology Services Department staff members may be unable to access FortiGate appliances via FortiGate Cloud at this time. Staff members should instead utilize the SSL VPN tunnel for management.