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Document Cloud subscription management unavailable

December 11, 2024 at 8:19 AM UTC

Adobe

Resolved after 50m December 11, 2024 at 9:09 AM UTC

Issue Resolved | 03:09am Central - Adobe reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Vendor Investigating | 02:23am Central - Adobe continues to investigate the issue. Adobe reports that users are unable to manage Document Cloud users and subscriptions currently. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Adobe. End user disruption is not expected for this issue.

Report Received | 02:19am Central - We are investigating a potential issue that might affect the uptime of one of our services. Adobe reports that users are unable to manage Document Cloud users and subscriptions currently. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Adobe. End user disruption is not expected for this issue.

Last updated: December 12, 2024 at 4:46 PM UTC