Microsoft 365 Outlook availability

Issue Resolved | 12/27 12:43pm Central - Microsoft reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Vendor Implementing Fix | 12/27 07:30am Central - Microsoft has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Vendor Investigating | 12/26 10:21pm Central - Microsoft continues to investigate the root cause of the issue and was unsuccessful in restarting the portion of affected infrastructure. Microsoft reports that users are unable to access their Exchange Online mailbox from multiple methods including web, mobile, and desktop apps. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Vendor Investigating | 12/26 08:25pm Central - Microsoft continues to investigate the root cause of the issue however has isolated this to a portion of their mailbox infrastructure. Microsoft reports that users are unable to access their Exchange Online mailbox from multiple methods including web, mobile, and desktop apps. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Report Received | 12/26 07:30pm Central - We are investigating a potential issue that might affect the uptime of one our of services. Microsoft reports that users are unable to access their Exchange Online mailbox from multiple methods including web, mobile, and desktop apps. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Microsoft. End user disruption may occur for this issue.