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UPS battery error

January 17, 2025 at 12:30 AM UTC

301

Resolved after 9m of downtime January 17, 2025 at 12:39 AM UTC

Issue Resolved | 10:39pm Central - The Technology Services Department reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Issue Resolved, Department Monitoring | 06:39pm Central - The Technology Services Department has implemented a fix and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report. End user disruption is expected for this issue.

Implementing Fix | 06:32pm Central - The Technology Services Department has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has been able to validate this report. End user disruption is expected for this issue.

Report Received | 06:30pm Central - We are investigating a potential issue that might affect the uptime of one of our services. Staff at Vintage 301 report that the backup battery in the supply closet is displaying an error and emitting an audible alarm currently. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. Due to the nature of the issue, end user disruption is expected for this issue.

Last updated: January 18, 2025 at 9:33 PM UTC