Issue Resolved | 06:12pm Central - Box reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.
Issue Resolved, Extended Monitoring | 03:24pm Central - Box continues to monitor affected functionality to validate the fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.
Issue Resolved, Vendor Monitoring | 02:20pm Central - Box reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption may occur for this issue.
Vendor Investigating | 02:14pm Central - Box engineers have identified the issue are are currently working on a fix. Box reports that users are unable to upload, download, and view files in Box Web. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from XXX. End user disruption may occur for this issue.
Report Received | 02:07pm Central - We are investigating a potential issue that might affect the uptime of one of our services. Box reports that users are unable to upload, download, and view files in Box Web. Users are encouraged to use Box desktop and mobile apps during this outage. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Box. End user disruption may occur for this issue.
Last updated: February 24, 2025 at 4:36 PM UTC