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Primary internet connection outage

March 4, 2025 at 8:26 AM UTC

180E

Resolved after 2m of downtime March 4, 2025 at 8:28 AM UTC

Issue Resolved | 10:24am Central - The Technology Services Department reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. After completing our final investigation, the Comcast Business gateway experienced a service outage resulting in downtime of two minutes. We have confirmed that connectivity has been restored on our FortiGate management dashboard.

Issue Resolved, Department Monitoring | 02:28am Central - Prior to starting our investigation, the FortiGate appliance at 180E reports that the Comcast Business internet connection has been restored at this time. We are sorry for any inconvenience this may have cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information.

Report Received | 02:26am Central - We are investigating a potential issue that might affect the uptime of one our of services. The FortiGate appliance at 180E reports that the Comcast Business internet connection is offline at this time. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. As the Comcast Xfinity internet connection provides the only internet connectivity to the property, disruption of services is expected.

Last updated: March 4, 2025 at 9:01 PM UTC