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1Password service unavailable

May 21, 2025 at 1:23 AM UTC

1Password

Resolved after 25m of downtime May 21, 2025 at 1:48 AM UTC

Issue Resolved | 12:27pm Central - 1Password reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Issue Resolved, Vendor Monitoring | 11:48am Central - 1Password reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from 1Password. End user disruption is expected for this issue.

Vendor Implementing Fix | 11:41am Central - 1Password has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from 1Password. End user disruption is expected for this issue.

Vendor Investigating | 11:27am Central - 1Password continues to investigate the issue. 1Password reports that users are unable access 1Password. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from 1Password. End user disruption is expected for this issue.

Report Received | 11:23am Central - We are investigating a potential issue that might affect the uptime of one of our services. 1Password reports that users are unable access 1Password. Initial testing shows that users should be able to still access 1Password in offline mode, which will provide basic access to credentials during this service outage. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from 1Password. End user disruption is expected for this issue.

Last updated: May 21, 2025 at 7:21 PM UTC