Issue Resolved | 02:19pm Central - Box reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.
Issue Resolved, Vendor Monitoring | 01:20pm Central - Box reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption may occur for this issue.
Vendor Implementing Fix | 01:17pm Central - Box has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.
Vendor Investigating | 12:13pm Central - Box continues to investigate the issue. Box reports that users are unable to use all Box services. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.
Vendor Investigating | 10:57am Central - Box continues to investigate the issue. Box reports that users are unable to use all Box services. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.
Vendor Investigating | 10:14am Central - Box continues to investigate the issue. Box reports that users are unable to use all Box services. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.
Vendor Investigating | 09:45am Central - Box continues to investigate the issue. Box reports that users are unable to use all Box services. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.
Vendor Investigating | 09:28am Central - Box continues to investigate the issue after monitoring the issue resolution. Box reports that users are unable to use all Box services. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.
Issue Resolved, Vendor Monitoring | 08:55am Central - Box reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption may occur for this issue.
Vendor Investigating | 08:44am Central - Box continues to investigate the issue. Box reports that users are unable to use all Box services. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.
Report Received | 08:30am Central - We are investigating a potential issue that might affect the uptime of one of our services. Box reports that users are unable to use all Box services. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Box. End user disruption may occur for this issue.
Last updated: May 21, 2025 at 2:37 PM UTC