← Go back to Atelic TSD Status

FortiGate Cloud outage

May 30, 2025 at 6:11 AM UTC

FortiGate

Resolved after 5m of downtime May 30, 2025 at 6:16 AM UTC

Issue Resolved | 04:16pm Central - The Technology Services Department reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Report Received | 04:11pm Central - We are investigating a potential issue that might affect the uptime of one our of services. Automated monitoring on all FortiGate appliances report that connectivity to FortiGate Cloud has been lost. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from the FortiGate appliances. No end user disruption is expected at this time, however Technology Services Department staff members may be unable to access FortiGate appliances via FortiGate Cloud at this time. Staff members should instead utilize the IPsec VPN tunnel for management.

Last updated: June 2, 2025 at 2:33 PM UTC