Issue Resolved | 07/10 02:30pm Central - Microsoft reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.
Vendor Implementing Fix | 07/10 01:05pm Central - Microsoft reports that the fix is currently implemented on 65 percent of affected infrastructure. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Vendor Implementing Fix | 07/10 11:23am Central - Microsoft reports that the fix is currently being deployed and affected users should see a positive resolution within the next two hours. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Vendor Implementing Fix | 07/10 11:04am Central - After validating the configuration updates to the fix, Microsoft is now deploying the fix to all affected tenants. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Vendor Implementing Fix | 07/10 07:53am Central - Microsoft has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Vendor Investigating | 07/10 05:26am Central - After deploying the fix, Microsoft discovered that the issue is still ongoing. Microsoft reports that users may be unable to send or receive email via any connection method. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Vendor Implementing Fix | 07/10 01:59am Central - Microsoft continues to implement the fix for this issue. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Vendor Implementing Fix | 07/10 12:49am Central - Microsoft has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Vendor Investigating | 07/09 10:33pm Central - Microsoft continues to investigate this issue and suspects the root cause is associated with authentication. Microsoft reports that users may be unable to send or receive email via any connection method. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Vendor Investigating | 07/09 08:29pm Central - Microsoft continues to investigate this issue and suspects the root cause is associated with authentication. Microsoft reports that users may be unable to send or receive email via any connection method. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Vendor Investigating | 07/09 06:32pm Central - Microsoft continues to investigate this issue. Microsoft reports that users may be unable to send or receive email via any connection method. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Report Received | 07/09 05:51pm Central - We are investigating a potential issue that might affect the uptime of one our of services. Microsoft reports that users may be unable to send or receive email via any connection method. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Last updated: July 16, 2025 at 5:07 PM UTC