Cannot connect to hosts

Issue Resolved | 12:42pm Central - ConnectWise reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Report Received | 08:35am Central - We are investigating a potential issue that might affect the uptime of one of our services. ConnectWise reports that technicians are unable to access ScreenConnect unattended hosts in the online access portal. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from ConnectWise. No end user disruption is expected currently however members of the Technology Services Department may be unable to provide remote assistance during this service incident.