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Office.com unavailable

August 20, 2025 at 12:09 PM UTC

Microsoft

Resolved after 5h 55m August 20, 2025 at 6:04 PM UTC

Issue Resolved | 02:04pm Central - Microsoft reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Issue Resolved, Extended Monitoring | 12:25pm Central - Microsoft continues to monitor affected functionality to validate the fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Issue Resolved, Vendor Monitoring | 11:54am Central - Microsoft reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Vendor Implementing Fix | 10:42am Central - Microsoft has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Vendor Investigating | 10:26am Central - Microsoft continues to investigate the issue and is identified the source of the error. Microsoft reports that users are unable to access the office.com website. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Vendor Investigating | 09:32am Central - Microsoft continues to investigate the issue and is currently reviewing network trace diagnostic logs. Microsoft reports that users are unable to access the office.com website. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Vendor Investigating | 09:02am Central - Microsoft continues to investigate the issue and is currently reviewing network trace diagnostic logs. Microsoft reports that users are unable to access the office.com website. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Vendor Investigating | 08:32am Central - Microsoft continues to investigate the issue. Microsoft reports that users are unable to access the office.com website. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Report Received | 08:09am Central - We are investigating a potential issue that might affect the uptime of one of our services. Microsoft reports that users are unable to access the office.com website. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Last updated: August 20, 2025 at 7:28 PM UTC