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Cannot create reports

September 18, 2025 at 3:47 PM UTC

Box

Resolved after 1h 36m September 18, 2025 at 5:23 PM UTC

Issue Resolved | 01:51pm Central - Box reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Issue Resolved, Extended Monitoring | 01:24pm Central - Box continues to monitor affected functionality to validate the fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption is not expected for this issue however users within the Technology Services Department may be affected by the service outage.

Issue Resolved, Vendor Monitoring | 12:23pm Central - Box reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption is not expected for this issue however users within the Technology Services Department may be affected by the service outage.

Vendor Implementing Fix | 12:16pm Central - Box has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption is not expected for this issue however users within the Technology Services Department may be affected by the service outage.

Vendor Investigating | 11:46am Central - Box continues to investigate the issue. Box reports that users are experiencing performance issues when attempting to generate reports from within the Box administration portal. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption is not expected for this issue however users within the Technology Services Department may be affected by the service outage.

Report Received | 10:47am Central - We are investigating a potential issue that might affect the uptime of one of our services. Box reports that users are experiencing performance issues when attempting to generate reports from within the Box administration portal. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Box. No end user disruption is expected currently however users within the Technology Services Department may be affected by the service outage.

Last updated: September 18, 2025 at 9:16 PM UTC