Issue Resolved | 06:46am Central - Box reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.
Issue Resolved, Vendor Monitoring | 06:09am Central - Box reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption may occur for this issue, and all users are requested to use the desktop version of Box during this service outage.
Vendor Implementing Fix | 05:33am Central - Box has identified the root cause of the issue and continues to implement a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue, and all users are requested to use the desktop version of Box during this service outage.
Vendor Implementing Fix | 05:01am Central - Box has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue, and all users are requested to use the desktop version of Box during this service outage.
Report Received | 04:54am Central - We are investigating a potential issue that might affect the uptime of one of our services. Box reports that users are unable to access Box web and Box Notes. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue, and all users are requested to use the desktop version of Box during this service outage.
Last updated: September 18, 2025 at 4:12 PM UTC