Primary internet connection outage

Issue Resolved | 12:51pm Central - The Technology Services Department reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. After completing our final investigation, Verizon Business experienced four service outages resulting in a total downtime of four minutes. We have confirmed that connectivity has been restored on our FortiGate management dashboard.

Issue Resolved, Department Monitoring | 09:32am Central - Prior to starting our investigation, the FortiGate appliance at 53W53 in New York reports that the Verizon Business internet connection is back online at this time. The Technology Services Department will monitor the connection, and will conduct a complete investigation of the outage within twelve hours.

Report Received | 09:31am Central - We are investigating a potential issue that might affect the uptime of one our of services. The FortiGate appliance at 53W53 in New York reports that the Verizon Business internet connection is offline at this time. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. Although Verizon Business provides the primary internet service to the property, Starlink provides backup internet service and thus no disruption of services is expected.

Issue Resolved, Department Monitoring | 08:49am Central - Prior to starting our investigation, the FortiGate appliance at 53W53 in New York reports that the Verizon Business internet connection is back online at this time. The Technology Services Department will monitor the connection, and will conduct a complete investigation of the outage within twelve hours.

Report Received | 08:48am Central - We are investigating a potential issue that might affect the uptime of one our of services. The FortiGate appliance at 53W53 in New York reports that the Verizon Business internet connection is offline at this time. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. Although Verizon Business provides the primary internet service to the property, Starlink provides backup internet service and thus no disruption of services is expected.

Issue Resolved, Department Monitoring | 08:42am Central - Prior to starting our investigation, the FortiGate appliance at 53W53 in New York reports that the Verizon Business internet connection is back online at this time. The Technology Services Department will monitor the connection, and will conduct a complete investigation of the outage within twelve hours.

Report Received | 08:41am Central - We are investigating a potential issue that might affect the uptime of one our of services. The FortiGate appliance at 53W53 in New York reports that the Verizon Business internet connection is offline at this time. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. Although Verizon Business provides the primary internet service to the property, Starlink provides backup internet service and thus no disruption of services is expected.

Issue Resolved, Department Monitoring | 08:37am Central - Prior to starting our investigation, the FortiGate appliance at 53W53 in New York reports that the Verizon Business internet connection is back online at this time. The Technology Services Department will monitor the connection, and will conduct a complete investigation of the outage within twelve hours.

Report Received | 08:36am Central - We are investigating a potential issue that might affect the uptime of one our of services. The FortiGate appliance at 53W53 in New York reports that the Verizon Business internet connection is offline at this time. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. Although Verizon Business provides the primary internet service to the property, Starlink provides backup internet service and thus no disruption of services is expected.