All Files page unavailable

Issue Resolved | 10:07am Central - Box reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Issue Resolved, Extended Monitoring | 09:37am Central - Box continues to monitor affected functionality to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption is expected for this issue, and users are suggested to utilize Box Drive during the service outage.

Issue Resolved, Vendor Monitoring | 08:55am Central - Box reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption is expected for this issue, and users are suggested to utilize Box Drive during the service outage.

Report Received | 08:36am Central - We are investigating a potential issue that might affect the uptime of one of our services. Box reports that users are unable to access the all files page within Box web. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption is expected for this issue, and users are suggested to utilize Box Drive during the service outage.