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FortiGate Cloud unavailable

October 21, 2025 at 12:38 PM UTC

FortiGate

Resolved after 5m October 21, 2025 at 12:43 PM UTC

Issue Resolved | 07:43am Central - FortiGate reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Report Received | 07:38am Central - We are investigating a potential issue that might affect the uptime of one of our services. FortiGate reports that access to FortiGate Cloud is unavailable at this time. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from FortiGate. No end user disruption is expected currently, however members of the Technology Services Department will be unable to manage all FortiGate appliances via FortiGate Cloud at this time and instead should use the IPsec VPN tunnels.

Last updated: November 3, 2025 at 10:54 PM UTC