Issue Resolved | 11:21pm Central - Adobe reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.
Vendor Investigating | 05:53pm Central - Adobe continues to investigate the issue. The provider has completed rollback actions to stabilize systems and is gradually restoring functionality. Adobe engineering teams are closely monitoring progress, taking additional measures to mitigate potential downstream effects, and continuing to coordinate with the provider to ensure full recovery. Adobe reports that customers may be experiencing disruption when attempting to access Adobe cloud services due to an issue with our third-party cloud infrastructure provider impacting connectivity and availability. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Adobe. End user disruption may occur for this issue.
Vendor Investigating | 03:06pm Central - Adobe continues to investigate the issue. The provider has initiated a rollback to a stable configuration and is implementing safeguards to prevent recurrence. Early signs of recovery have been observed, and Adobe engineering teams are continuing to monitor progress, validate recovery, and take additional actions to ensure full restoration of affected services. Adobe reports that customers may be experiencing disruption when attempting to access Adobe cloud services due to an issue with our third-party cloud infrastructure provider impacting connectivity and availability. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Adobe. End user disruption may occur for this issue.
Report Received | 01:48pm Central - We are investigating a potential issue that might affect the uptime of one of our services. Adobe reports that customers may be experiencing disruption when attempting to access Adobe cloud services due to an issue with our third-party cloud infrastructure provider impacting connectivity and availability. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Adobe. End user disruption may occur for this issue.
Last updated: November 3, 2025 at 8:22 PM UTC