Issue Resolved | 09:11pm Central - Microsoft reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.
Issue Resolved, Extended Monitoring | 07:58pm Central - Microsoft continues to monitor affected functionality to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.
Issue Resolved, Vendor Monitoring | 06:26pm Central - Microsoft reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.
Vendor Implementing Fix | 02:59pm Central - Microsoft completed the deployment of a healthy configuration and we’re continuing our active traffic balancing efforts as well as monitoring corresponding service telemetry to ensure widespread recovery. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.
Vendor Implementing Fix | 01:35pm Central - Microsoft has identified the root cause of the issue and is in process of implementing a fix by deploying a previous healthy configuration to the affected portions of infrastructure to resolve this issue. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.
Vendor Implementing Fix | 12:17pm Central - Microsoft has identified the root cause of the issue and is in process of implementing a fix by routing service traffic away from affected infrastructure to recover service availability as quickly as possible and reverting the impacted infrastructure to a previous healthy state. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.
Vendor Implementing Fix | 12:17pm Central - Microsoft has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.
Vendor Investigating | 11:21am Central - Microsoft continues to investigate the issue. Microsoft reports that users are experiencing issues accessing some Microsoft 365 services and portals, including but not limited to, access to some Microsoft Entra and Microsoft Defender functions, access to the Exchange admin center (EAC), security.microsoft.com, learn.microsoft.com, and other portals accessed through microsoft.com, and issues with add-ins and network connectivity in Outlook. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Report Received | 11:07am Central - We are investigating a potential issue that might affect the uptime of one of our services. Microsoft reports that users are experiencing issues accessing some Microsoft 365 services and portals, including but not limited to, access to some Microsoft Entra and Microsoft Defender functions, access to the Exchange admin center (EAC), security.microsoft.com, learn.microsoft.com, and other portals accessed through microsoft.com, and issues with add-ins and network connectivity in Outlook. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Last updated: November 4, 2025 at 9:59 PM UTC