Box service outage

Issue Resolved | 01:51am Central - Box reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Issue Resolved, Vendor Monitoring | 01:16am Central - Box reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption is expected for this issue.

Vendor Implementing Fix | 12:50am Central - Box has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.

Vendor Investigating | 12:36am Central - Box continues to investigate the issue and has expanded service outage components to include uploading and previewing files. Additionally, service outage is limited to the Box website. Box advises users to instead use the Box Drive application instead which is fully functional at this time. Box reports that users are unable to download, preview, and upload files, use Box Notes, and Box Sign via Box web. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.

Report Received | 12:29am Central - We are investigating a potential issue that might affect the uptime of one of our services. Box reports that users are unable to download files, use Box Notes, and Box Sign. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption is expected for this issue.