Issue Resolved | 08:37pm Central - Microsoft reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.
Vendor Investigating | 07:16pm Central - Microsoft continues to investigate the issue and has determined that a back-end API leveraged as part of our Exchange Online connection request flow is experiencing high latency, resulting in impact. Microsoft reports that users are unable to access their mailbox through multiple connection methods. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Vendor Investigating | 05:14pm Central - Microsoft continues to investigate the issue and is actively reviewing logs. Microsoft reports that users are unable to access their mailbox through multiple connection methods. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Vendor Investigating | 03:44pm Central - Microsoft continues to investigate the issue and is actively reviewing logs. Microsoft reports that users are unable to access their mailbox through multiple connection methods. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Vendor Investigating | 01:55pm Central - Microsoft continues to investigate the issue and is actively reviewing logs. Microsoft reports that users are unable to access their mailbox through multiple connection methods. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Report Received | 01:25pm Central - We are investigating a potential issue that might affect the uptime of one of our services. Microsoft reports that users are unable to access their mailbox through multiple connection methods. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.
Last updated: November 21, 2025 at 6:36 PM UTC