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Box service outage

December 17, 2025 at 2:57 AM UTC

Box

Resolved after 45m of downtime December 17, 2025 at 3:42 AM UTC

Issue Resolved | 10:31pm Central - Box reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Issue Resolved, Vendor Monitoring | 09:42pm Central - Box reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption is expected for this issue.

Vendor Implementing Fix | 09:17pm Central - Box has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.

Vendor Implementing Fix | 08:36pm Central - Box has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.

Vendor Implementing Fix | 07:42pm Central - Box has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.

Vendor Implementing Fix | 07:19pm Central - Box has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption may occur for this issue.

Report Received | 06:57pm Central - We are investigating a potential issue that might affect the uptime of one of our services. Box reports that users are unable to log into Box across all connection methods and use Box Notes. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption is expected for this issue.

Last updated: December 23, 2025 at 11:07 PM UTC