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Cannot access Microsoft 365 services

January 22, 2026 at 7:36 PM UTC

Microsoft

Resolved after 10h 24m of downtime January 23, 2026 at 6:00 AM UTC

Issue Resolved | 01/23 12:27am Central - Microsoft reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Issue Resolved, Vendor Monitoring | 01/23 12:00am Central - Microsoft reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.

Vendor Implementing Fix | 01/22 11:31pm Central - Microsoft has identified the root cause of the issue and is in process of implementing a fix and at this time most functionality has been restored. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.

Vendor Implementing Fix | 01/22 10:29pm Central - Microsoft has identified the root cause of the issue and is in process of implementing a fix. Microsoft is seeing improvement in all services and will continue to monitor while incrementally rolling out the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.

Vendor Implementing Fix | 01/22 09:28pm Central - Microsoft has identified the root cause of the issue and is in process of implementing a fix. Microsoft is seeing improvement in all services and will continue to monitor while incrementally rolling out the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.

Vendor Implementing Fix | 01/22 08:24pm Central - Microsoft has identified the root cause of the issue and is in process of implementing a fix. Microsoft is seeing improvement in all services and will continue to monitor while incrementally rolling out the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.

Vendor Implementing Fix | 01/22 07:25pm Central - Microsoft has identified the root cause of the issue and is in process of implementing a fix. While the fix is not progressing as quick as expected, Microsoft continues to research additional options. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.

Vendor Implementing Fix | 01/22 06:39pm Central - Microsoft has identified the root cause of the issue and is in process of implementing a fix. While the fix is not progressing as quick as expected, Microsoft continues to research additional options. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.

Vendor Implementing Fix | 01/22 05:23pm Central - Microsoft has identified the root cause of the issue and is in process of implementing a fix. While the fix is not progressing as quick as expected, Microsoft continues to research additional options. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.

Vendor Implementing Fix | 01/22 04:15pm Central - Microsoft has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.

Vendor Implementing Fix | 01/22 03:09pm Central - Microsoft has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.

Vendor Investigating | 01/22 02:45pm Central - Microsoft continues to review what actions are required to restore the affected infrastructure to a healthy state and rebalance the service traffic to achieve recovery. Microsoft reports that users may be able to access multiple Microsoft 365 services. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.

Vendor Investigating | 01/22 02:16pm Central - Microsoft continues to investigate the issue identified a portion of dependent service infrastructure in the North America region that is not processing traffic as expected. Microsoft reports that users may be able to access multiple Microsoft 365 services. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.

Vendor Investigating | 01/22 01:57pm Central - Microsoft continues to investigate the issue. Microsoft reports that users may be able to access multiple Microsoft 365 services. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Vendor Investigating | 01/22 01:44pm Central - Microsoft continues to investigate the issue and has expanded the scope to include Microsoft Outlook. Microsoft reports that users may be able to access multiple Microsoft 365 services. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Report Received | 01/22 01:36pm Central - We are investigating a potential issue that might affect the uptime of one of our services. Microsoft reports that users may be able to access the Microsoft Defender and Microsoft Purview and users may expierence issues using Microsoft Outlook. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Last updated: February 9, 2026 at 11:41 PM UTC