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Zoom AI unavailable

March 17, 2026 at 1:30 AM UTC

Zoom

Resolved after 5h 8m March 17, 2026 at 6:38 AM UTC

Issue Resolved | 03/17 03:08am Central - Zoom reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Issue Resolved, Vendor Monitoring | 03/17 02:38am Central - Zoom reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Zoom. End user disruption may occur for this issue.

Vendor Implementing Fix | 03/17 01:35am Central - Zoom has identified the root cause of the issue and continues to implement the fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Zoom. End user disruption may occur for this issue.

Vendor Implementing Fix | 03/17 12:18am Central - Zoom has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Zoom. End user disruption may occur for this issue.

Vendor Investigating | 03/16 11:50pm Central - Zoom continues to investigate the issue. Zoom reports that users are unable to access AI companion features currently. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Zoom. End user disruption may occur for this issue.

Vendor Investigating | 03/16 10:54pm Central - Zoom continues to investigate the issue. Zoom reports that users are unable to access AI companion features currently. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Zoom. End user disruption may occur for this issue.

Vendor Investigating | 03/16 10:14pm Central - Zoom continues to investigate the issue. Zoom reports that users are unable to access AI companion features currently. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Zoom. End user disruption may occur for this issue.

Report Received | 03/16 09:30pm Central - We are investigating a potential issue that might affect the uptime of one of our services. Zoom reports that users are unable to access AI companion features currently. The Atelic Technology Services Department has not been able to validate this report and are monitoring further updates from Zoom. End user disruption may occur for this issue.

Last updated: March 19, 2026 at 7:32 PM UTC