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Exchange Online mailboxes unavailable

February 28, 2026 at 2:33 AM UTC

Microsoft

Resolved after 8h 6m February 28, 2026 at 10:39 AM UTC

Issue Resolved | 02/28 04:39am Central - Microsoft reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Vendor Investigating | 02/28 12:45am Central - Microsoft continues to investigate the issue. Microsoft reports that some users may be intermittently unable to access their Exchange Online mailboxes using any connection method. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Vendor Investigating | 02/27 10:50am Central - Microsoft continues to investigate the issue and identified an internal server error that is contributing to the issue. Microsoft reports that some users may be intermittently unable to access their Exchange Online mailboxes using any connection method. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Vendor Investigating | 02/27 08:53pm Central - Microsoft continues to investigate the issue and has expanded the scope to include Microsoft Outlook. Microsoft reports that some users may be intermittently unable to access their Exchange Online mailboxes using any connection method. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Report Received | 02/27 08:33pm Central - We are investigating a potential issue that might affect the uptime of one of our services. Microsoft reports that some users may be intermittently unable to access their Exchange Online mailboxes using any connection method. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.

Last updated: March 23, 2026 at 9:51 PM UTC