Issue Resolved | 03/20 12:08am Central - Box reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.
Issue Resolved, Vendor Monitoring | 03/19 11:44pm Central - Box reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption is expected for this issue.
Vendor Investigating | 03/19 11:13pm Central - Box continues to investigate the issue. Box reports that users are unable to log into Box across all connection methods, cannot access shared links, and cannot preview files and folders. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption is expected for this issue.
Vendor Investigating | 03/19 10:59pm Central - Box continues to investigate the issue. Box reports that users are unable to log into Box across all connection methods, cannot access shared links, and cannot preview files and folders. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption is expected for this issue.
Report Received | 03/19 10:37pm Central - We are investigating a potential issue that might affect the uptime of one of our services. Box reports that users are unable to log into Box across all connection methods, cannot access shared links, and cannot preview files and folders. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption is expected for this issue.
Last updated: April 2, 2026 at 10:10 PM UTC