{
  "is": "issue",
  "title": "Box service outage",
  "body": "\u003cp\u003e\u003cem\u003eIssue Resolved | 03/20 12:08am Central\u003c/em\u003e - Box reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eIssue Resolved, Vendor Monitoring | 03/19 11:44pm Central\u003c/em\u003e - Box reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption is expected for this issue.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eVendor Investigating | 03/19 11:13pm Central\u003c/em\u003e - Box continues to investigate the issue. Box reports that users are unable to log into Box across all connection methods, cannot access shared links, and cannot preview files and folders. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption is expected for this issue.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eVendor Investigating | 03/19 10:59pm Central\u003c/em\u003e - Box continues to investigate the issue. Box reports that users are unable to log into Box across all connection methods, cannot access shared links, and cannot preview files and folders. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption is expected for this issue.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eReport Received | 03/19 10:37pm Central\u003c/em\u003e - We are investigating a potential issue that might affect the uptime of one of our services. Box reports that users are unable to log into Box across all connection methods, cannot access shared links, and cannot preview files and folders. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption is expected for this issue.\u003c/p\u003e\n",
  "createdAt": "2026-03-20 03:37:00.819 +0000 UTC",
  "lastMod": "2026-04-02 22:10:07 +0000 UTC",
  "permalink": "https://status.atelic.com/issues/2026-04-02-box-service-outage/",
  "severity": "down",
  "resolved": true,
  "informational": false,
  "resolvedAt": "2026-03-20T04:44:00.820Z",
  "affected": ["Box"],
  "filename": "2026-04-02-box-service-outage.md"
}