{
  "is": "issue",
  "title": "Exchange Online mailboxes unavailable",
  "body": "\u003cp\u003e\u003cem\u003eIssue Resolved | 11:34am Central\u003c/em\u003e - Microsoft reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eIssue Resolved, Extended Monitoring | 10:28am Central\u003c/em\u003e - Microsoft continues to monitor affected functionality to validate the fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eIssue Resolved, Vendor Monitoring | 09:17am Central\u003c/em\u003e - Microsoft reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Microsoft. End user disruption is expected for this issue.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eVendor Investigating | 08:30am\u003c/em\u003e Central - Microsoft continues to investigate the issue and isidentified a backend issue that’s preventing some services from responding as expected, resulting in mailbox access delays. Microsoft reports that users may be unable to access their mailbox across multiple connection methods. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eVendor Investigating | 06:23am Ce\u003c/em\u003entral - Microsoft continues to investigate the issue and is reviewing service telemetry to isolate the issue. Microsoft reports that users may be unable to access their mailbox across multiple connection methods. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eReport Received | 05:56am Central\u003c/em\u003e - We are investigating a potential issue that might affect the uptime of one of our services. Microsoft reports that users may be unable to access their mailbox across multiple connection methods. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Microsoft. End user disruption may occur for this issue.\u003c/p\u003e\n",
  "createdAt": "2026-03-16 10:56:02.322 +0000 UTC",
  "lastMod": "2026-04-02 21:17:18 +0000 UTC",
  "permalink": "https://status.atelic.com/issues/2026-04-02-exchange-online-mailboxes-unavailable/",
  "severity": "disrupted",
  "resolved": true,
  "informational": false,
  "resolvedAt": "2026-03-16T14:19:02.324Z",
  "affected": ["Microsoft"],
  "filename": "2026-04-02-exchange-online-mailboxes-unavailable.md"
}