Issue Resolved | 09:03am Central - Box reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.
Issue Resolved, Vendor Monitoring | 08:36am Central - Box reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from Box. End user disruption is not expected for this issue, however members of the Technology Service Department may not be able to perform administrative functions currently.
Vendor Implementing Fix | 07:23am Central - Box has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption is not expected for this issue, however members of the Technology Service Department may not be able to perform administrative functions currently.
Report Received | 06:44am Central - We are investigating a potential issue that might affect the uptime of one of our services. Box reports that users are unable to log into Box across all connection methods, cannot access shared links, and cannot preview files and folders. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Box. End user disruption is not expected for this issue, however members of the Technology Service Department may not be able to perform administrative functions currently.
Last updated: April 7, 2026 at 5:23 PM UTC