Issue Resolved | 04/18 02:09am Central - Duo confirms that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.
Vendor Investigating | 04/18 12:39am Central - Zoom continues to investigate the issue. Duo has reported multi factor authentication unavailable via SMS. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Duo. End user disruption may occur for this issue.
Report Received | 04/17 11:30pm Central - We are investigating a potential issue that might affect the uptime of one our of services. Duo has reported multi factor authentication unavailable via SMS. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Duo. End user disruption may occur for this issue.
Last updated: April 28, 2026 at 9:54 PM UTC