{
  "is": "issue",
  "title": "FortiGate Cloud unavailable",
  "body": "\u003cp\u003e\u003cem\u003eIssue Resolved | 07:41pm Central\u003c/em\u003e - FortiGate reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eIssue Resolved, Vendor Monitoring | 06:30pm Central\u003c/em\u003e - FortiGate reports that the issue has been resolved and is now monitoring to validate the fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from FortiGate. No end user disruption is expected currently, however members of the Technology Services Department will be unable to manage all FortiGate appliances via FortiGate Cloud at this time and instead should use the IPsec VPN tunnels.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eVendor Investigating | 10:52am Central\u003c/em\u003e - FortiGate continues to investigate the issue and has pinpointed the issue to an underlying network issue. FortiGate reports that access to FortiGate Cloud is unavailable at this time. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from FortiGate. No end user disruption is expected currently, however members of the Technology Services Department will be unable to manage all FortiGate appliances via FortiGate Cloud at this time and instead should use the IPsec VPN tunnels.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eReport Received | 08:00am Central\u003c/em\u003e - We are investigating a potential issue that might affect the uptime of one of our services. FortiGate reports that access to FortiGate Cloud is unavailable at this time. The Atelic Technology Services Department has been able to validate this report and are monitoring further updates from FortiGate. No end user disruption is expected currently, however members of the Technology Services Department will be unable to manage all FortiGate appliances via FortiGate Cloud at this time and instead should use the IPsec VPN tunnels.\u003c/p\u003e\n",
  "createdAt": "2026-04-24 13:00:18.243 +0000 UTC",
  "lastMod": "2026-04-28 23:04:20 +0000 UTC",
  "permalink": "https://status.atelic.com/issues/2026-04-28-fortigate-cloud-unavailable-4/",
  "severity": "disrupted",
  "resolved": true,
  "informational": false,
  "resolvedAt": "2026-04-24T23:30:18.244Z",
  "affected": ["FortiGate"],
  "filename": "2026-04-28-fortigate-cloud-unavailable-4.md"
}