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Duo authentication unavailable

April 28, 2026 at 2:22 PM UTC

Duo

Resolved after 1h 4m April 28, 2026 at 3:26 PM UTC

Issue Resolved | 10:26am Central - Duo confirms that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. This will be the last update unless the issue recurs.

Vendor Implementing Fix | 09:56am Central - Duo has identified the root cause of the issue and is in process of implementing a fix. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Duo. End user disruption may occur for this issue.

Report Received | 09:22pm Central - We are investigating a potential issue that might affect the uptime of one our of services. Duo has reported authentication requests are continuing to succeed at this time, but customers may experience slower-than-normal response times and degraded performance during login attempts. The Atelic Technology Services Department has not been able to validate this report but are monitoring further updates from Duo.

Last updated: May 3, 2026 at 6:25 PM UTC