Issue Resolved | 06:45pm Central - The Technology Services Department reports that the issue is now resolved. The Atelic Technology Services Department appreciates your patience and understanding while working through this service outage. If the issue is still occurring, please contact the Technology Services Department. After completing our final investigation, Comcast Xfinity experienced numerous service outage with a total downtime of 34 minutes. We have confirmed that connectivity has been restored on our FortiGate management dashboard.
Issue Resolved, Department Monitoring | 11:30am Central - Prior to starting our investigation, the FortiGate appliance at 65E in Chicago reports that the Comcast Xfinity internet connection is back online at this time. The Technology Services Department will monitor the connection, and will conduct a complete investigation of the outage within twelve hours.
Report Received | 11:17am Central - We are investigating a potential issue that might affect the uptime of one our of services. The FortiGate appliance at 65E in Chicago reports that the Comcast Xfinity internet connection is offline at this time. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. As Comcast Xfinity provides the backup internet service to the property, no disruption of services is expected.
Issue Resolved, Department Monitoring | 11:08am Central - Prior to starting our investigation, the FortiGate appliance at 65E in Chicago reports that the Comcast Xfinity internet connection is back online at this time. The Technology Services Department will monitor the connection, and will conduct a complete investigation of the outage within twelve hours.
Report Received | 11:03am Central - We are investigating a potential issue that might affect the uptime of one our of services. The FortiGate appliance at 65E in Chicago reports that the Comcast Xfinity internet connection is offline at this time. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. As Comcast Xfinity provides the backup internet service to the property, no disruption of services is expected.
Issue Resolved, Department Monitoring | 10:53am Central - Prior to starting our investigation, the FortiGate appliance at 65E in Chicago reports that the Comcast Xfinity internet connection is back online at this time. The Technology Services Department will monitor the connection, and will conduct a complete investigation of the outage within twelve hours.
Report Received | 10:46am Central - We are investigating a potential issue that might affect the uptime of one our of services. The FortiGate appliance at 65E in Chicago reports that the Comcast Xfinity internet connection is offline at this time. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. As Comcast Xfinity provides the backup internet service to the property, no disruption of services is expected.
Issue Resolved, Department Monitoring | 09:53am Central - Prior to starting our investigation, the FortiGate appliance at 65E in Chicago reports that the Comcast Xfinity internet connection is back online at this time. The Technology Services Department will monitor the connection, and will conduct a complete investigation of the outage within twelve hours.
Report Received | 09:44am Central - We are investigating a potential issue that might affect the uptime of one our of services. The FortiGate appliance at 65E in Chicago reports that the Comcast Xfinity internet connection is offline at this time. We are sorry for any inconvenience this may cause you. The Technology Services Department will investigate this report shortly and will update this incident post once we have more information. As Comcast Xfinity provides the backup internet service to the property, no disruption of services is expected.
Last updated: May 14, 2026 at 1:53 AM UTC